Practical AI training for the public sector

Executive sessions and small group coaching, from a former OECD expert turned AI practitioner. Live, on the work your teams recognise.

Schedule a call How I work
Stefano Piano

Stefano Piano
Former OECD expert · Author, Developing Skills for Digital Government

The Gap

The benefits are there. For those who can see them.

Alan Turing Institute · 2024
84%

of complex government transactions can be automated through AI tools.

Deloitte · 2025
17%

of government leaders believe that their organisation has strong AI expertise.

AI has great potential for government, but civil servants often don't know what is possible. And the training on offer does not close that gap, because it comes in two flavours:

Option 1 / Theory

“AI will transform government”

Inspiring awareness sessions. But nothing your civil servants can put to work soon.

Option 2 / Technique

“Here is the new tool”

Tool rollouts and how-tos. Useful mechanics, but no judgement about where AI actually helps.

I work in the missing middle: you experience what AI can do, then act on it. I show civil servants how to incorporate AI like a team member, on the work they recognise.

What I Offer

Two ways of working together

Executive session

3 hours · In person · For senior public sector leaders
Stefano Piano delivering an executive session

Three hours, no slides. AI applied live to work your team recognises, and you leave with three concrete priorities.

  1. A live demonstration on real public sector work: policy documents, briefing packs, consultation responses.
  2. Case studies of how civil services and public bodies are adopting AI.
  3. Facilitation that takes your senior team from scattered opinions to three concrete priorities.

See me in action at Pycon, a major tech conference with 250+ people in attendance.

Small group coaching

10 hours · Groups of 10 to 15
Stefano Piano teaching a small group session

Over ten hours, I accompany a small group of civil servants to AI proficiency. Each participant develops two use cases from their own work, through a step-by-step curriculum:

  1. The bases of prompting.
  2. Setting up agents and assistants.
  3. An overview of the AI stack.
  4. Bringing everything together in AI workflows.

The cadence adjusts to your team's needs and availability.

Case Study · INPS

Strengthening digital skills at Italy's social security agency

As project manager, I oversaw a programme on the digital transformation of INPS, designing a training pilot to inform an actionable training plan for a workforce of 20,000+ civil servants.

The pilot

20 participants, two days, Rome

Civil servants from central and regional offices, across seniority levels, in hybrid format.

The curriculum

From design to delivery

Recognising the potential of digital transformation, understanding users and their needs, and collaborating openly for agile delivery.

The evaluation

Kirkpatrick model

Reaction and learning measured through baseline and endline surveys, to a standard used across government.

4.6/5

overall effectiveness

8.6/10

value for time

69

Net Promoter Score (above 50 is excellent)

4.9/5

facilitator rating

Stefano Piano working with the public sector
About

Stefano Piano

I am an author of the OECD's Developing Skills for Digital Government, the definitive paper on digital skills in public administration. At the OECD I advised 15+ governments on skills and digital transformation, and my work has shaped learning for more than 100 million people.

More recently, I led the world's largest practical AI community at Mindstone, designing and delivering 20+ AI demos and workshops, including for leadership teams at The Home Depot, Mitsubishi UFJ Financial Group and the Pritzker Organisation. I am an Adjunct Professor at ISEP, Paris's top school for software engineers, and I have delivered lectures and AI demos at Harvard, Kedge, Pycon, Vivatech and SMAU, among others.

See me in action: a live demo on the future of work in Lisbon.

15+

governments advised

100M+

people's learning shaped

20,000+

civil servants in scope of training strategies

Let's scope your session

A 30-minute call to tailor the session to your priorities, your attendees and your timing. Includes pre-session consultation, full customisation, follow-up materials and a post-session AI adoption roadmap.

Schedule a call

Or reach me directly: stefano@stefanopiano.com